dz22 is committed to protecting the personal data of every user. This Policy explains what we collect, why we collect it, how we use it and what rights you hold over your information.
Effective Date: 1 January 2026A plain-English summary of our privacy commitments. The full legal text follows in the sections below.
dz22 collects personal data solely for the purposes of account management, identity verification, payment processing, fraud prevention, customer support and, where you have consented, marketing communications.
All data in transit is protected by 256-bit SSL/TLS encryption. Access to personal data internally is restricted to authorised personnel on a need-to-know basis. We maintain appropriate technical and organisational security measures.
Subject to applicable law, you have the right to access, correct, delete, restrict and object to the processing of your personal data. You can submit a data rights request by contacting our support team directly.
dz22 does not sell your personal data to third parties for their own marketing purposes. Where data is shared with third-party service providers, it is strictly for operational purposes under appropriate agreements.
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law or regulatory obligation. Inactive account data is reviewed regularly.
We use cookies and similar technologies for session management, analytics and platform personalisation. You can manage your cookie preferences through your browser settings. Essential cookies are required for the Platform to function.
dz22 ("we", "us", "our", "the Operator"), operating the website at https://dz22.cam (the "Platform"), is committed to protecting and respecting the privacy of every individual who accesses or uses our services. This Privacy Policy ("Policy") sets out the basis on which we collect, use, store, share and protect personal data relating to users of the Platform ("you", "your", "User").
This Policy applies to all personal data we process in connection with your use of dz22, including data provided during account registration, identity verification, payment transactions, customer support interactions and general platform activity.
By registering an account or otherwise using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with how your data will be processed as described herein, you must not use the Platform.
This Policy should be read alongside our Terms & Conditions, which also govern your use of the Platform. Terms defined in the Terms & Conditions carry the same meaning in this Policy unless otherwise stated.
For the purposes of this Policy:
dz22 is the Data Controller in respect of personal data collected through the Platform. As Data Controller, dz22 determines the purposes for which and the means by which personal data is processed.
dz22 does not claim licensing or authorisation by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA) or the State Bank of Pakistan. The Platform operates under an applicable international gaming licence, details of which are published on the Platform by the Operator. Data processing activities are conducted in accordance with the legal requirements of the applicable licence jurisdiction.
For all data-related enquiries, the primary point of contact is our support team at [email protected] (plain text — not a clickable link).
dz22 collects personal data through several channels depending on how you interact with the Platform. The categories of data we collect include:
When you create an Account, we collect: full name, date of birth, email address, username, password (stored in hashed form), country of residence and mobile number (where provided).
To comply with age verification and anti-money laundering obligations, we collect copies of government-issued identity documents such as a Pakistani CNIC (Computerised National Identity Card) or passport, proof of address documents, and selfie or liveness verification images.
We collect records of deposits and withdrawals, transaction references, payment method identifiers (such as masked card numbers or mobile wallet references) and transaction timestamps. We do not store full payment card numbers — these are handled by PCI-DSS compliant third-party payment processors.
We automatically collect device and session information including: IP address, browser type and version, operating system, device model, referring URL, pages visited, session duration, game activity logs and bet history.
Records of your interactions with our support team — including live chat transcripts and email correspondence — are retained for quality assurance, training and dispute resolution purposes.
Where you have provided consent, we collect data about your communication preferences and promotional interaction history (e.g., whether you opened an email or claimed a promotion).
KYC documents contain sensitive personal data. Never submit documents through unsecured channels, third-party messaging applications or unencrypted email. Always use the Platform's secure HTTPS verification portal for document uploads.
We process your personal data only where we have a valid lawful basis. The following table summarises the primary lawful bases we rely upon for key processing activities:
| Processing Activity | Lawful Basis |
|---|---|
| Account registration and management | Performance of a contract (the Terms & Conditions you accepted at registration) |
| KYC identity and age verification | Legal obligation; contractual necessity |
| Processing deposits and withdrawals | Performance of a contract; legal obligation (AML/KYC) |
| Fraud prevention and security monitoring | Legitimate interests of the Operator and protection of users |
| Customer support communications | Performance of a contract; legitimate interests |
| Responsible gambling monitoring | Legal obligation; legitimate interests (player protection) |
| Direct marketing and promotions | Consent (where obtained); legitimate interests (where applicable) |
| Platform analytics and improvement | Legitimate interests of the Operator |
dz22 uses the personal data we collect for the following purposes:
We will not use your personal data for any purpose that is incompatible with the purposes listed above without providing prior notice and, where required, obtaining your consent.
dz22 does not sell your personal data. We may share your personal data with carefully selected third parties only in the following circumstances:
We engage third-party service providers who process personal data on our behalf under written data processing agreements. These include payment processors, KYC verification providers, fraud detection services, cloud hosting providers, analytics platforms and customer support tooling vendors.
Financial transaction data is shared with the payment processors used to execute deposits and withdrawals. Pakistani users may interact with payment channels such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah. The sharing of data with these providers is strictly for the purpose of processing your transaction. This does not imply that these providers endorse or support gambling activity. Each provider operates under its own terms and privacy policy.
We may disclose personal data where required to do so by applicable law, court order, regulatory authority, or in connection with legal proceedings. This includes disclosure to law enforcement or financial crime authorities in cases involving suspected fraud, money laundering or other criminal activity.
In the event of a merger, acquisition, restructuring or sale of assets, personal data may be transferred to a successor entity. We will provide notice of any such transfer where required by applicable law.
All third-party service providers acting as Data Processors are contractually bound to process personal data only on our instructions, maintain appropriate security standards, and not to retain or use it for their own independent purposes.
dz22 operates internationally and may process or store personal data in jurisdictions outside of Pakistan. Where personal data is transferred internationally, we take steps to ensure that appropriate safeguards are in place to protect your data to a standard consistent with this Policy and applicable data protection law.
Such safeguards may include: standard contractual clauses, binding corporate rules, or transfers to jurisdictions that provide an adequate level of data protection as determined by the relevant regulatory authority.
By using the Platform, you acknowledge that your data may be processed outside Pakistan. If you have questions about the safeguards in place for international transfers, please contact us at [email protected].
We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purpose of satisfying any legal, regulatory, accounting or reporting obligations.
| Data Category | Indicative Retention Period |
|---|---|
| Account registration and profile data | For the duration of the Account plus a period required by applicable law following closure (typically 5–7 years) |
| KYC verification documents | As required by AML obligations, typically 5 years from the last transaction date |
| Financial transaction records | Typically 5–7 years from the transaction date, in line with financial record-keeping requirements |
| Support communications | Up to 3 years from the date of the interaction |
| Marketing preference data | Until consent is withdrawn or opt-out is confirmed |
| Usage and technical logs | Typically up to 13 months from collection |
Where personal data is no longer required, it will be securely deleted or anonymised such that it can no longer be associated with an identifiable individual.
dz22 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device by your browser. The types of cookies we use include:
You can manage cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from using the Platform, although some personalisation features may be affected. Please refer to your browser's help documentation for guidance on managing cookies.
Subject to applicable law and certain exceptions, you have the following rights in relation to your personal data:
Request a copy of the personal data we hold about you and information about how it is processed.
Request correction of personal data that is inaccurate, incomplete or out of date.
Request deletion of your personal data where there is no longer a lawful basis for us to retain it.
Request that we restrict or pause processing of your personal data in certain circumstances.
Request a structured, machine-readable copy of personal data you have provided to us, where technically feasible.
Object to processing of your personal data carried out on the basis of legitimate interests, including direct marketing.
To exercise any of the above rights, please contact us at [email protected] with a clear description of your request and sufficient information to verify your identity. We will respond within the timeframe required by applicable law (typically within one month of receipt of a valid request). We reserve the right to decline requests that are manifestly unfounded, excessive or that conflict with our legal obligations.
The dz22 Platform is strictly intended for adults aged 18 or over (or the higher minimum age required by the Operator's applicable licence jurisdiction). We do not knowingly collect personal data from individuals under the age of 18.
All registered users are required to pass KYC age verification before withdrawals are processed, and may be required to do so at registration or first deposit. Where we discover that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.
If you believe a minor has registered an account on dz22, please report this to us immediately at [email protected]. We take underage access extremely seriously and will investigate all reports promptly.
dz22 implements appropriate technical and organisational security measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. These measures include:
While we take these precautions seriously, no transmission of data over the internet can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials. dz22 will never ask for your password via email, chat or any other channel.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, dz22 will notify you and the relevant supervisory authority in accordance with applicable legal requirements.
The Platform may contain references to or integrations with third-party services (such as payment processors) whose privacy practices are governed by their own policies. dz22 is not responsible for the privacy practices of third parties. We encourage you to review the privacy policy of any third-party service you interact with.
References to payment providers such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah on this Platform are for informational context only. Your use of those payment services is subject to the privacy policies and terms of service of each respective provider.
Where you have provided your consent at registration or subsequently, dz22 may send you promotional communications about offers, new games, sporting events (including Pakistan cricket, PSL/T20 and ICC tournaments) and platform features. These communications may be delivered via email, SMS or in-platform notification.
You may withdraw your consent to receive marketing communications at any time by:
Please note that withdrawing consent to marketing communications does not affect the lawfulness of processing carried out before the withdrawal, and does not prevent us from sending essential transactional communications required for the operation of your Account.
dz22 serves users across Pakistan, including in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. Pakistani users should be aware of the following:
dz22 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, our data processing practices or Platform features. Where material changes are made, we will notify you via the email address associated with your Account or through a prominent notice on the Platform.
The date at the top of this page indicates when the Policy was last updated. We encourage you to review this Policy periodically to stay informed about how we are protecting your data. Continued use of the Platform following notification of material changes constitutes your acknowledgement of the updated Policy.
If you have any questions, concerns or requests relating to this Privacy Policy or how dz22 processes your personal data, please contact us through the following channels:
When submitting a data rights request, please include your registered email address, the nature of your request and sufficient information to allow us to verify your identity. Do not include your account password or full payment card details in any correspondence.
We aim to respond to all data-related enquiries within one month. Where a request is complex or we have received a high volume of requests, we may extend this period by up to two further months, in which case we will notify you of the extension and the reason for it.
Our support team is happy to help with any data-related questions. You can also explore the full dz22 platform or check our FAQ for quick answers.
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