Gambling is entertainment — and like all entertainment, it should stay enjoyable and within your control. dz22 provides the tools, information and support every player needs to stay safe.
At dz22, responsible gambling is not a policy document we file away and forget. It is a principle that shapes how we design the platform, how we communicate with players and how we respond when someone needs help. We serve users across Pakistan — in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar — and we understand that for gambling to remain a positive experience, it must be approached with honesty and self-awareness.
The reality is that gambling involves real financial risk. The house has a mathematical edge on every game — that is how the industry works. Betting on cricket, placing live-casino wagers or spinning slots should be done with money you can afford to lose, treated the same way you might approach any other form of entertainment spending. When the PSL season is in full swing and the excitement is high, it is easy for spending to creep beyond a comfortable limit. That is precisely why we built controls into the platform before you need them, not after.
Problem gambling is a recognised condition that affects a minority of players, but the consequences for those individuals and their families can be severe. dz22 is committed to early identification, open communication and practical tools that put you back in the driver's seat. If you ever feel your gambling is getting out of hand, this page has everything you need to take action — right now.
dz22 does not claim authorisation by the Government of Pakistan, PTA or State Bank of Pakistan. Pakistan has gambling restrictions under the Prevention of Gambling Act, 1977. Users are solely responsible for understanding and complying with applicable local law. This page does not constitute legal advice.
dz22 enforces a strict minimum age of 18 years — or the higher minimum required by the Operator's applicable licence jurisdiction, whichever applies. Age verification (KYC) is mandatory before any withdrawal and may be required at registration or first deposit. Accounts where age cannot be confirmed are restricted immediately.
Meeting the age requirement of 18 does not itself make gambling lawful in Pakistan or any other jurisdiction where gambling is restricted. Always check applicable local law.
Every tool below is built into the dz22 platform and available to all registered players. You do not need to be in crisis to use them — they are designed for everyday responsible play.
Set a maximum amount you can deposit per day, week or month. Once your limit is reached, no further deposits are accepted until the period resets. Lowering a limit takes effect immediately; increasing one requires a cooling-off period.
Cap the net amount you can lose within a defined period. If your losses reach the set threshold, the platform will pause further play for the remainder of that period. A useful safeguard during high-stakes cricket betting sessions or live-casino play.
Define how long you want a single gaming session to last. When the limit is reached, the platform alerts you and can automatically end the session. Keeping play sessions short and intentional is one of the most effective responsible gambling habits.
Receive periodic pop-up notifications during play that remind you how long you have been active, how much you have wagered and your current session balance. These prompts help break the flow of play so you can make a conscious decision to continue or stop.
Take a short break from the platform for 24 hours, 7 days or 30 days without committing to full self-exclusion. During a cool-off period, your account is suspended and no deposits or bets can be placed. Ideal if you notice your play intensifying.
Request a temporary or permanent self-exclusion from the dz22 platform. During exclusion, your account is locked, all marketing communications are stopped, and no new accounts may be created. Contact support at [email protected] to activate immediately.
All responsible gambling tools are accessible directly from your account dashboard. No need to contact support first — most controls can be set in under two minutes.
Access the dz22 platform and sign in with your registered credentials. Ensure your account is verified before attempting to adjust limits or activate exclusion.
Go to the "My Account" or "Settings" section of your dashboard. Look for the "Responsible Gambling" or "Player Safety" sub-section.
Choose the type of limit (deposit, loss or session time) and enter the value and period you want. Confirm the change. Reductions take effect immediately.
If you want a break, select "Cool-Off Period" and choose your duration. For a longer or permanent block, select "Self-Exclusion" or contact support directly at [email protected].
If you need your account blocked urgently, do not wait — contact our support team via live chat or email and request immediate suspension. We will act on this without delay.
Decide how much you are willing to spend — whether that is PKR 500 or PKR 5,000 — before you open the platform. Treat it as your entertainment allowance for that session, not an investment.
Attempting to win back what you have lost by increasing stakes is one of the most common patterns in problem gambling. If you hit your loss limit, step away and come back another day.
Gambling should not be relied upon as a source of income. Every game on dz22 has a house edge. Winnings are a pleasant outcome, not a financial plan.
Use session time limits and reality checks to interrupt extended play. Step away, have a glass of water and reassess before continuing.
Stress, frustration, financial anxiety or even excessive excitement can impair decision-making. Avoid gambling as a coping mechanism — if you are upset after a PSL result, wait before placing the next bet.
Use only disposable income for gambling. Never use money set aside for rent, utilities, groceries, school fees or any other essential expense.
Gambling does not need to be a secret. Sharing your gambling activity with someone you trust creates natural accountability and makes it easier to identify when things are getting out of balance.
Setting deposit and session limits is not a sign of weakness — it is smart play. Configure your responsible gambling preferences now, not after a difficult session.
Cricket, football, UFC — sports are thrilling, but there is more to life. Keep gambling as one of several leisure activities rather than the primary focus of your free time.
If any of the warning signs below apply to you, do not hesitate to reach out. Recognised responsible-gambling support resources are available through the operator's licence jurisdiction. You can also contact dz22 support any time.
Problem gambling develops gradually. Recognising these patterns early — in yourself or someone you care about — is the first step toward getting it under control.
Spending more money or time gambling than you originally planned
Feeling restless, anxious or irritable when you are not gambling
Trying to win back losses by placing larger or more frequent bets
Hiding gambling activity from family members or close friends
Borrowing money or selling belongings to fund gambling
Missing work, study or important family commitments due to gambling
Gambling to escape from stress, depression, loneliness or financial worry
Feeling unable to stop even when you want to, despite repeated attempts
Experiencing significant mood swings tied to wins and losses
Neglecting basic needs — food, sleep, health — to gamble more
If three or more of the above apply to you, we encourage you to activate self-exclusion immediately and seek professional support. Contact [email protected] or reach out to recognised responsible-gambling support services available through the operator's licence jurisdiction. You are not alone, and help is available.
Answer these five questions honestly. This is not a clinical diagnostic tool — it is a personal prompt to help you reflect on your relationship with gambling. All responses stay on your device.
1. In the past month, have you spent more on gambling than you intended?
2. Have you felt the need to bet with larger amounts to get the same level of excitement?
3. Have you tried to win back money you have lost by gambling more?
4. Has gambling caused tension with family members or affected your work or studies?
5. Have you felt unable to stop gambling even when you wanted to?
This tool is for personal reflection only. It is not a clinical assessment. If you have any concerns, please seek professional help.
You do not have to manage this alone. Professional support is available, and reaching out is a sign of strength.
Our support team is available 24/7 via live chat (through your account dashboard) and by email at [email protected]. You can request self-exclusion, deposit limit reductions or account closure at any time — no questions asked about your reason for requesting these.
Recognised responsible-gambling support organisations are available through the operator's applicable licence jurisdiction. These services offer confidential counselling, helplines and self-exclusion scheme access for those affected by problem gambling. Details are available on request from the dz22 support team.
Speaking to a trusted friend, family member or community elder about gambling concerns is often the first and most important step. In Pakistan, family structures in cities such as Karachi, Lahore and Peshawar often provide strong informal support networks. You do not need a formal helpline to begin recovery.
Qualified mental health professionals and addiction counsellors operate across Pakistan's major cities. Seeking professional counselling for gambling-related concerns is a legitimate and effective step. Your GP or a local healthcare provider can direct you to appropriate services.
dz22 commits to keeping all responsible gambling requests — self-exclusion, limit changes and account closures — strictly confidential. We will never use these requests against you or share them externally for any commercial purpose.
dz22 takes underage access extremely seriously. No individual under the age of 18 — or the higher minimum required by the operator's applicable licence jurisdiction — may register, deposit or place any wager on the Platform. We enforce this through mandatory KYC verification on all accounts.
If you share a device with children or young people in your household, we strongly recommend taking precautions to prevent underage access to gambling platforms. These may include:
Android and iOS devices offer built-in parental control settings that can restrict access to specific applications and websites. Enable these features to prevent access to gambling platforms.
Your dz22 account username and password must not be shared with or accessible to any minor in your household. Use a unique, strong password and do not save it in shared browser profiles.
Always log out of your dz22 account when you finish playing, particularly on shared or family devices. Do not rely on auto-fill or saved passwords on shared devices.
If you believe a minor has registered or is using a dz22 account, report it immediately to [email protected]. We investigate all reports as a priority.
Mandatory KYC on All Accounts
Every account is required to complete identity and age verification before withdrawals are processed.
Immediate Account Restriction
Accounts where age cannot be confirmed are restricted from deposits and withdrawals pending verification.
Zero Tolerance for Underage Accounts
Any account confirmed to belong to a minor is immediately closed and all associated funds are withheld pending review.
No Marketing to Minors
dz22 does not direct advertising at individuals who are or appear to be under the age of 18.
Document Integrity Checks
KYC documents are reviewed for authenticity. Falsified documents will result in permanent account closure and potential reporting to relevant authorities.
Gambling should be enjoyable. Set your limits, use the tools available and play within your means. Explore the full dz22 platform or learn more through our FAQ.
18+ only — or higher age where required by the operator/licence jurisdiction. Gambling involves financial risk. Local laws in Pakistan may restrict participation. If gambling is causing harm, seek help immediately.